Nukissiorfiit iluani sulisunut paasissutissat pillugit politikki

Paasissutissat (data) pillugit ileqqorissaarneq

Kalaallit Nunaanni sulisunut paasissutissat pillugit inatsit Nukissiorfiit malippaa, aammalu suliffiup iluani inunnut paasissutissanik suliaqarnermi pitsaasumik periutsimik qularnaariniarluni paasissutissat (data) pillugit ileqqorissaarnissamut aalajangersakkat atugaritilersimavai. Sulisut paasissutissanut mianersuuttarialinnut attaveqarneri suliassanik isumaginninnermut pisariaqartitanut killilerneqarput, paasissutissallu inatsisaasut atuuttut naapertorlugit suliarineqartarput. Atuisartutta paasissutissaataannik paarisaqarnissaq uagut akisussaaffigaarput, taamaattumillu atuisartunut paasissutissanik illersuinermik pitsaanerpaamik inatsisit tunisisut Nukissiorfiit malittarai. Paasissutissanik nakkutilliisoqarfiup (datatilsynip) nittartagaani inunnut paasissutissanik inatsit pillugu annertunermik uani atuartoqarsinnaavoq, Lovgivning i Grønland (datatilsynet.dk).

Paasissutissanut akisussaaffilik

Atuisartugut pillugit inunnut paasissutissanik suliaqarnermut Nukissiorfiit akisussaaffimmik tigummiaqarpoq. Illit pillutit inuttut paasissutissanik suliaqarnermut tunngasunik apeqqutissaqaruit ukunatigut attavigisinnaavatsigut:

• E-mail: kundeservice@nukissiorfiit.gl
• Oqasuaat: +299 34 95 00

Inunnut paasissutissanik suliaqarnermut siunertaq

Inunnut paasissutissat suliaqarfigaagut, ilaappullu ulluinnarni ingerlatarisatta ilaatut atuisartunut paasissutissat, soorlu ateq, najugaq, aamma akiliisarnermut paasissutissat, suliaqarnerlu taamaallaat atuisartullu attaveqarfigisamik aqutsinermut tunngasutut pisarput, aammalu pilersuutitsinnik eqqortumik pilersuuteqarnermut tunngallutik.

Atuisartunut kiffartuussiffik

Ikiorsiissutitsinnik eqqortumik pilersuinissaq qularnaarniarlugu atuisartunut kiffartuussisarnitta ilaatut paasissutissat atuumassutillit, soorlu aqqit, najukkat, kiisalu akiliisarnermut aamma uuttuutinut paasissutissat suliaqarfigisarpavut. Ikiorsiissutit pilersuutaareerpata, aammalu uagutsinnut atuisartoq attaveqarfeeruppat, kiisalu ajornanngippat akiligassatigut akilinngitsuukkat naammassisimalerpata paasissutissat piiarneqartarput, imaluunniit kinaassutsimik ilisarnarunnaarsaavigineqartarlutik, taamaalillutik nalunaarsugaasumut tassunga innissiffeerutissallutik.

Naatsorsuuserineq

Naatsorsuuserinermut inatsit naapertorlugu naatsorsuutinut ilanngussanik toqqortaqarnissaminut Nukissiorfiit pisussaaffiligaavoq. Taakkunaniipput akiligassat (fakturat), aammalu allagaatit assingusut inummut paasissutissanik nalinginnarnik imaqarsinnaasut. Paasissutissat ukiup naatsorsuiffiup naanerata kingornatigut sivikinnerpaamik ukiuni tallimani toqqortarineqartarput.

Inummut paasissutissanik ingerlatitseqqinnerit

Isumaqatigiissutit avataanniittunut pisuni immikkut ittuni, soorlu akilinngitsuukkanik akiliisitsiniarnerni, imaluunniit paasissutissanik suliarinnittartumik isumaqatigiissummik peqassatillugu inunnut paasissutissat Nukissiorfiit taamaallaat ingerlateqqittarpai. Nukissiorfiit inunnut paasissutissanik nioqquteqanngisaannarpoq, aammalu piviusutut nalilersuinerup kingornatigut ingerlatitseqqinneq kisimi pisarpoq. Tamakku saniatigut inunnut paasissutissat ussassaarisarnernut atorneqassanngillat.

Nunat isumaqatigiissutit avataanniittunut nuussinerit

Kalaallit Nunaata, EU/EØS-ip iluini sumiissuseqartuni paasissutissanik suliaqartartut Nukissiorfiit pingaarnertut atugarai. Taamaattorli pisuni immikkut ittuni nunani isumaqatigiissutit avataanniittuni paasissutissanik suliaqartartunik atuisoqarsinnaasarpoq. Pisoqarfinni tamani inunnut paasissutissanut inatsisip toqqammavigisaasa iluini paasissutissanik suliaqartartunik isumaqatigiissutinik peqassaaq.

Suliarinerini isumannaallisaaneq

Inunnut paasissutissanik suliaqarnitsinni isumannaallisaaneq teknikkikkut aamma aaqqissuussinikkut iliuuserisat naleqquttut atuutsilernerisigut attataraarput.

Illit pisinnaatitaaffitit

Atuisartutut paasissutissanik isumannaallisaanermut peqqussummut naleqqiullugu makkuninnga pisinnaatitaaffeqarputit:

Paasisaqarnissamut pisinnaatitaaffik: Illit pillutit inunnut paasissutissanik suliaqarfigisatsinnik paasisaqarnissaq pillugu qinnuiginnissinnaavutit.

Naqqiisitsinissamut pisinnaatitaaffik: Paasissutissanik eqqortuunngitsunik naqqiinissaq pillugu qinnuiginnissinnaavutit.

Kinaassutsimik isertuussinissamut pisinnaatitaaffik: Pisuni aalajangersimasuni, nalinginnaasumik kinaassutsimik isertuussisarnermik suliarisartakkagut atuutilerneri sioqqullugit illit pillutit inuttut paasissutissannik kinaassutsimik isertuussinissaq pillugu qinnuiginnissinnaavutit.

Naammagittaalliuuteqarnissamut pisinnaatitaaffik: Pisuni aalajangersimasuni illit pillutit inuttut paasissutissanik suliaqarnitsinnut, ilanngullugulu toqqaannartumik ussassaarinermut naammagittaalliuuteqarsinnaavutit.

Paasissutissanik nuussisinnaanermut pisinnaatitaaffik: Illit pillutit inuttut paasissutissannik ilutsimi aaqqissuussaasumi, nalinginnartut atugaasumi, aamma maskiinakkut atuarneqarsinnaasumi pissarsiaqarnissamut pisinnaatitaaffeqarputit, aammalu paasissutissanik akisussaaffilimmut allamut nuutaqartitsisinnaavutit.

Datatilsynimut naammagittaalliuteqarneq

Illit pillutit inuttut paasissutissanik suliaqarnitsinnik iluarinnissanngikkuit Datatilsynimut (Paasissutissanik Nakkutilliisoqarfimmut) naammagittaalliuteqarnissamut pisinnaatitaaffeqarputit. Attaveqarnissamut paasissutissat uani nassaassaapput: www.datatilsynet.dk.

Data Ethics

Nukissiorfiit adheres to Greenland's data protection law and has implemented internal data ethics guidelines to ensure best practices in handling personal information. Employees' access to sensitive information is restricted to what is necessary for performing their duties, and data processing complies with current legislation. It is our responsibility to protect our customers' data, and Nukissiorfiit follows the laws that offer the best data protection for customers. More information on the data protection law can be found on the Data Protection Authority’s website here: Legislation in Greenland (datatilsynet.dk).

Data Controller

Nukissiorfiit is responsible for processing personal data about our customers. If you have questions regarding the processing of your data, you can contact us via:

• Email: kundeservice@nukissiorfiit.gl
• Phone: +299 34 95 00

Purpose of Processing Personal Data

We process personal data, including customer information such as name, address, and payment details, as part of our daily operations. This processing is solely to manage customer relationships and deliver our services accurately.

Customer Service

To ensure proper delivery of our services, we process relevant information, including name, address, and payment and metering details, as part of our customer service. Once services have been provided, the customer relationship ends, and any outstanding matters are resolved, the information is deleted or anonymized so it cannot be linked to the individual.

Accounting

Nukissiorfiit is required to retain accounting records in accordance with bookkeeping law, including invoices and similar documents that may contain general personal data. This information is retained for at least 5 years after the end of the fiscal year.

Disclosure of Personal Data

Nukissiorfiit only discloses personal data to third parties in specific cases, such as debt collection or where a data processing agreement exists. Nukissiorfiit never sells personal data, and disclosure only occurs after an individual assessment. Personal data will also not be used for marketing.

Transfers to Third Countries

Nukissiorfiit primarily uses data processors located within Greenland, the EU/EEA. In specific cases, data processors in third countries may be used. In all cases, data processing agreements must comply with data protection law.

Processing Security

We maintain security in the processing of personal data by implementing appropriate technical and organizational measures.

Your Rights

As a customer, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request access to the personal data we process about you.
• Right to Rectification: You can request correction of inaccurate information.
• Right to Anonymization: In certain cases, you can request anonymization of your personal data before our regular anonymization routines take effect.
• Right to Object: In certain cases, you can object to our processing of your personal data, including direct marketing.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another data controller.

Complaints to the Data Protection Authority

If you are dissatisfied with our processing of your personal data, you have the right to file a complaint with the Data Protection Authority. Contact information is available at www.datatilsynet.dk.